details
Article (journal) accessible via
URN: urn:nbn:de:0111-pedocs-192955
DOI: 10.25656/01:19295; 10.5281/zenodo.3769323
URN: urn:nbn:de:0111-pedocs-192955
DOI: 10.25656/01:19295; 10.5281/zenodo.3769323
| Title |
The effect of administrative actions on satisfaction of primary and secondary public school principals |
|---|---|
| Authors | Oikonomidou, Maria; Konstantinidis, Ilias |
| Source | Journal of Contemporary Education, Theory & Research 4 (2020) 1, S. 21-27 |
| Document | full text (521 KB) |
| License of the document |
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| Keywords (German) | Qualitätsmanagement; Management by Objectives; Modernisierung; Informations- und Kommunikationstechnologie; Schulverwaltung; Verwaltung; Primarbereich; Sekundarbereich; Schulleiter; Zufriedenheit; Schulpersonal; Öffentliche Schule; Empirische Untersuchung; Fragebogenerhebung; Griechenland |
| sub-discipline | Curriculum and Teaching / School Pedagogy Organisation of Education, Educational Planning, Educational Legislation |
| Document type | Article (journal) |
| ISSN | 2654-0274; 26540274 |
| Language | English |
| Year of creation | 2020 |
| review status | Peer-Reviewed |
| Abstract (English): | The aim of this study is to record the perceptions of school principals, in order to improve the quality of the provided services. The theoretical framework attempts to describe the prevalent view that the provision of qualitative and effective administrative support to schools can contribute to school smooth operation and school staff satisfaction in order to focus on educational services, rather than on administrative problems and restrictions. The administrative factors under investigation are the mode of administration, the efficiency of procedures, ICT skill enhancement and employees' performance, technological modernization efforts, and customer participation in decision-making. The study examines how these variables, affect the level of satisfaction of school principals. The primary data was obtained by using an electronic questionnaire which allows for the use of econometric techniques. The results of the analysis show that Administrative factors have a major impact and summatively affect customer satisfaction. A management system that valorizes technology and human resources, develops mechanisms for open communication and dialogue and examines the views of the users of services in an organized manner is considered to be essential. (DIPF/Orig.) |
| other articles of this journal | Journal of Contemporary Education, Theory & Research Jahr: 2020 |
| Statistics |  Number of document requests
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| Checksums | checksum comparison as proof of integrity |
| Date of publication | 15.05.2020 |
| Citation | Oikonomidou, Maria; Konstantinidis, Ilias: The effect of administrative actions on satisfaction of primary and secondary public school principals - In: Journal of Contemporary Education, Theory & Research 4 (2020) 1, S. 21-27 - URN: urn:nbn:de:0111-pedocs-192955 - DOI: 10.25656/01:19295; 10.5281/zenodo.3769323 |
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